Nazwa pracodawcy:
Arla Global Shared Services Sp. z o.o.
Data dodania:
2024-05-09
Nr referencyjny:
9019558pra
Miejsce pracy:
Polska, Gdańsk, Wrzeszcz (Neptun Offic
województwo: pomorskie
Kontakt:
Arla Global Shared Services Sp. z o.o.
Data dodania:
2024-05-09
Nr referencyjny:
9019558pra
Miejsce pracy:
Polska, Gdańsk, Wrzeszcz (Neptun Offic
województwo: pomorskie
Kontakt:
Arla Global Shared Services Sp. z o.o.
Members Support Agent with English
Specifically, you will:
- Proactively handle farmers' inquiries on a daily basis, ensuring high-quality, accurate, and timely support
- Maintain master data
- Monitor milk quality results and collaborate with other departments and external partners such as laboratories and logistics teams
- Verify documentation based on established guidelines and standards
- Support the administration of quality assurance programs related to sustainable farming practices
- Collaborate with local teams to establish strong relationships and build trust with our farmers, fostering a cooperative and supportive environment
- Contribute to the development of our knowledge library by creating informative guides and resources for farmers, enabling them to access essential information easily
- Handle ad hoc tasks on a daily basis to address any immediate needs or requests from farmers and ensure their satisfaction and trust in our services
Wymagania Join our team and be part of a vibrant community that values innovation, teamwork, and the pursuit of excellence.
Who are you?
- Very good command of the English language (min. B2)
- At least a bachelor's degree
- Ability to manage complexity, prioritise tasks effectively with an enthusiastic can-do attitude,
- Willingness to support farmers with they inquiries
- Attention to detail, self-motivation and great organizational skills
- Excellent communication skills
- An ability to adapt to different styles to suit different audience
- An ability to identify process improvements
- Experience in dealing with documentation will be a plus
- Experience in the customer service field would be a huge advantage
- Experience within the Salesforce environment will be an additional advantage
Oferujemy
What do we offer?
- Flexible working time (start your day of work between 7-9) and home office work possibility
- Trainings with experts & professional induction in a new position
- Development programs (function additions, coordinator programme)
- Financial support of your education
- Medical care & life insurance
- Additional benefits like gym card, vouchers, travel points or cinema tickets, etc.
- Scandinavian working style & no dress code
- Home kit – monitor, laptop, keyboard, mouse, headsets, webcam
- Relocation allowance
- Referral program for employees
- Employee Assistance Program (legal, psychological, health, financial consulting, etc. )
- Support for your healthy lifestyle (fruit day, facility for sportsmen, sport challenges and activities, Arla active teams / sport groups)
- Additional holiday depending on length of employment (up to 4 days)
… while in the office you can also use some of below:
- Modern office space with beautiful view and high standard furniture (i.e. adjustable desks)
- Chill-out rooms with X-box, pool table, board games, football table and swing
Kontakt Aplikuj!
W zgłoszeniach prosimy o umieszczenie klauzuli o następującej treści: "Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 10.05.2018 roku o Ochronie Danych Osobowych, Dz. U. 2018 r. poz. 1000)."
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