Product Reliability Engineer

Working model: Remote, Poland

What we do:

As Top Employer, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital.

Cognizant Poland offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals and a range of benefits. Be Cognizant!

About the role:

This is a professional level position in the Product Reliability Engineering (PRE) Organization of VISA. The PRE is responsible for providing support to critical highly available applications under Value Added Services.

• Be responsible for availability, latency, performance, efficiency, change management, monitoring, detecting problems, performing root cause analysis, identifying, and implementing permanent solutions.


• Interaction with Systems, Database personnel, Engineering, Product Development, Clients, Risk, and various groups within Technology.


• Participation in capacity planning and design reviews to identify design gaps in supportability and resiliency.


• Bring creative curiosity and technology experience to work every day and help build dashboards, audits, alerts, and solutions.

• Minimum Bachelor’s Degree in Computer Science or related engineering field, and at least 2 years of work experience.


• Minimum 2 years’ experience in Production support working in a distributed team.


• Preferred Qualifications


• Skills and experience with Containers, Kubernetes, and Docker.


• Skills and experience with Hadoop and Kafka.


• Skills and experience with Linux and UNIX.


• Experience with Hazelcast.


• Experience in working with relational and NoSQL databases.


• Ability to understand and write complex Database queries.


• Skills and experience with Java, J2EE and scripting technologies.


• Ability to analyze thread dumps, heap dumps, garbage collection and other related JVM components.


• Working knowledge of production support processes such as incident/change/problem management, call triaging, escalation procedures using tools such as Service Now.


• Strong execution and analytical abilities. Ability to solve complex production problems.


• Dynamic, hard-working, and ambitious individual with excellent oral and written communication skills.


• Prior working experience with payment and transaction domains is advantageous.

• Competitive salary with cafeteria benefits and bonuses,


• Opportunity to be part of a rapidly expanding global organization,


• Pleasant and inspiring working atmosphere,


• Professional development and a clear career path,


• Training & development opportunities,


• Private healthcare and additional life insurance,


• Employee volunteering programs and opportunities,


• Inclusion and diversity in practice,


• Employee referral program in place.