Care Coordinator - Customer Service Representative

• Provide exceptional customer service to clients and customers by answering their questions, addressing their concerns, and resolving any issues they may have via phone and email.


• Use customer relationship management software (CRM) to manage customer interactions and track customer information, orders, and schedules.


• Perform data entry tasks to accurately and efficiently enter and update customer information, orders, and schedules.


• Collaborate with other team members to provide a seamless and efficient customer service experience.

• At least 1 year of customer service experience is required.


• Strong communication and interpersonal skills, including the ability to listen actively, empathize with customers, and clearly articulate solutions to their problems.


• The ability to handle difficult situations and complaints with tact and professionalism.


• Proficiency in using phone and computer systems for customer interactions.


• A positive attitude and a commitment to providing excellent customer service.


• Private work environment due to HIPAA regulations.


• Previous experience in healthcare and/or startup companies is a plus!


• Must have a flexible schedule to accommodate business needs - shifts will be confirmed after training is complete (no more than 4 weeks beyond your start date.) Work schedules will be consistent hours (vs. rotating schedules.) Additional details will be discussed at the time of an interview.

11,000 zł per month (no VAT).

Henry Meds is committed to promoting an inclusive work environment free of discrimination and harassment. We value a diverse and balanced team where everyone can belong.